![]() ![]() Please reach the help link on the app login page and we will resolve your issues as soon as possible. We are sorry to hear, you are experiencing these difficulties. ![]() Why!? can’t I simply find instructions and blank forms? Messages go to no place! I want to see paperwork for OR paid leave, find information about how the state paid leave works in conjunction with my short-term disability benefits and how FMLA/OFL work in combination with both. Your company is being paid for services you are making impossible to access. I thought Unum was bad but Matrix makes them look like the elite leave processing provider. I am being proactive because of all the issues my coworkers are having Every attempt at more information is a useless loop back to the more information page. Changing demographics, technology advancements and an increasingly diverse and demanding workforce are evolving how companies operate. What does it take to reach a real person that knows something about my company and state leaves? A miracle!!!! The instructions took me to just one more non-functioning link. I received some generic, grammatically incorrect response, to my review. ![]()
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